Privacy Policy

Last updated: 30 September 2026

1. Who we are

This website is run by Untitled Agency, NIPT M42119015E, with its registered office in Tirana, Albania ("untitled", "we"). We are the controller of the personal data described here. Contact: info@untitledagency.co, +355 69 289 9250.

2. Data we collect

• Contact data you send us by email or phone: name, email, phone, company and your message.
• Technical data needed to deliver and protect the site, such as IP address, browser, device and pages requested, processed by our hosting provider.
• Statistics and marketing data, only if you accept those cookies. See our Cookie Policy.

3. Why we use it and legal basis

• To reply to your requests and prepare quotes: steps taken at your request before a contract.
• To run, secure and improve the website: our legitimate interest.
• To measure visits and our ads: your consent, which you can withdraw at any time.
• To keep accounting and tax records: legal obligation.

4. How long we keep it

Enquiries are kept for up to 24 months after our last contact. Contracts and invoices are kept for the period required by Albanian law. Statistics and marketing data follow the durations listed in the Cookie Policy.

5. Who receives it

We share data only with providers that help us run the business: website hosting (Netlify), email (Google Workspace) and, with your consent, Google Analytics and Meta. We may also share data with professional advisers or authorities when the law requires it. We never sell personal data.

6. International transfers

Some providers are based outside Albania, in the EU or the US. Where required, transfers are protected by adequacy decisions or standard contractual clauses.

7. Your rights

You can ask to access, correct or delete your data, restrict or object to its use, receive a copy in a portable format and withdraw consent at any time. Write to info@untitledagency.co. You can also complain to the Information and Data Protection Commissioner of Albania or to the data protection authority where you live.

8. Security

We use encrypted connections (HTTPS), access controls and trusted providers to protect your data.

9. Children

This website is not aimed at children under 16 and we do not knowingly collect their data.

10. Changes

We may update this policy. The date at the top always shows the latest version.